Who do I contact in case of an emergency?
If you have an emergency and need assistance, and you are a United States citizen or resident, you may contact the United States Embassy.
Otherwise, please contact your corresponding embassy or consulate.
If you need to call the police, dial 106 from a local telephone for any emergency. You can also dial 104 for an ambulance and 105 for the fire department.
Note: You may not reach an English-speaking person.
U.S. Embassy contact information:
Calzada between L & M Streets, Vedado, Havana
Main switchboard (+53) (7) 839-4100
Hours: 8:00 a.m. to 4:30 p.m. (closed on U.S. and Cuban Holidays)
- Call main switchboard at (+53) (7) 831-4100
- Dial 1 to speak with emergency operator
If you get into trouble in Cuba (financial, medical etc.) or are in dire need, then we suggest you contact Asistur (Assistance to Tourists). Office locations, phone numbers, and fees for this company can be found here.
We suggest printing out a list of all emergency numbers, hotel numbers, addresses, and Embassy contact information in case of emergency. Cuba does not have WiFi throughout the whole country and cannot be relied on in case of an emergency.